cancellation policy

We in no case want you to be dissatisfied with our product. If you find a manufacturing defect, please call us and we will fix the problem. If you are not happy with your purchase for other reasons, please let us know why. While we can’t promise that all returns will be accepted, we want to work with you to determine the best solution. We stand behind all our products and will accept any product for exchange, credit, or refund if it is defective or does not conform to your order. We ask that your return be complete and in like new condition with all original packaging. Items returned incomplete may be assessed a restocking fee. Because all of our products are custom made, once your order is placed, cancellations will not be permitted.